Refund Policy Effective Date: February 1, 2025
At Solvora.io, we provide digital services and access to AI-driven tools. Due to the nature of our services, all payments for credits, subscriptions, or any other service are final and non-refundable.
- No Refunds Final Transactions: Because our services are immediately delivered and non-recoverable, no refunds will be issued once a transaction is completed.
Irreversible Transactions: We encourage you to review your order carefully before making a payment, as all transactions are irreversible.
- Support and Assistance Our Commitment: Although we do not offer refunds, we are dedicated to providing quality service and support.
In Case of Issues: If you experience technical difficulties, if the service does not meet your expectations, or if there is a clear error on our part, please contact our support team at support@solvora.io. We will review your case and strive to provide an appropriate solution, which may include personalized assistance or, at our sole discretion, a goodwill gesture.
- Exceptions Rare Circumstances: In exceptional cases, such as evident errors or confirmed technical failures on our part, we will review your request on an individual basis and may consider an exceptional adjustment or remedy. By making a purchase on Solvora.io, you acknowledge that you have read and accepted this Refund Policy and agree that all payments are final, except in the exceptional cases outlined above.